Until September 1, 2023*, it is possible to make an event change for a $12 administrative fee and the difference between the price you paid at the time of registration and the price of your new event at the time of the change. Go to your Race Roster account to make the change.

No refunds will be given if a participant switches to a shorter distance event. In this case, the participant will only have to pay the administrative fee.

*The option to change races may be withdrawn prior to September 1st in the event that an event is sold out.

Participants who want to change race distances after the deadline for changing race distances has passed may only do so at bib pickup at the Expo-Marathon, subject to registration availability and the organizer’s approval. Bibs cannot be reserved for specific individuals once the deadline for changing race distances has passed. Registrations cannot be transferred to the following year.

We accept registration transfers to another person up to September 1, 2023 using Race Roster, all subject to availability at the time of the request for transfer. If an event is full on the registration platform, participants will no longer be able to transfer their registration and any transfers among participants will only be handled at bib pickup at the Expo-Marathon, subject to registration availability and the organizer’s approval.

For all transfers of registration to another person, an administrative transfer fee of $12.00 will be charged to the new participant, in addition to the difference between the registration fees paid at the time of registration and the registration fees in effect at the time of the change. It is not possible to make both an event change and a participant change in a single transaction. If a person receiving a registration also wishes to change events, he/she must do so in a second transaction (subject to payment of the $12.00 event change administration fee), subject to availability.

*If the person transferring has paid the full registration fees or a portion of using a promotional code, only the amount paid after the code has been applied will be credited at the time of transfer.

Individuals who want to transfer registration on site must provide evidence in writing (on paper or on a device screen) that they have the initial participant’s permission to use the registration.

As a general rule, no refunds will be given if a participant is no longer able to participate in the event. However, the organization does offer the option of purchasing FanShield insurance which provides protection in this situation. FanShield insurance is not refundable in the event of a complete cancellation of the event. It is also possible to transfer your bib number to another person if you are no longer able to participate in the event.

In case of complete or partial cancellation of the Event for any reason (e.g. dangerous weather conditions, terrorist acts, pandemic), registrations are not refundable. In the event of an exceptional situation that requires the cancellation of the Event, the Organization will evaluate the possibilities of refund, postponement, alternative solutions (e.g. virtual race), but at no time will be obliged to implement such an alternative.

In all circumstances, donations are given directly to the organization and are irrevocable (non-refundable.)

The full registration policy for the event is available here.